All Passes Include:

• A single wristband granting access to the festival for all three (3) days
• You may wander from stage to stage and experience other activities such as the HonkyTonk Dance Hall, Half-Pint Hootenanny, delicious BBQ and more
• There are various shaded areas with places to sit down and enjoy a meal or rest from roaming throughout the day

Other Amenities Include:

• Ample shaded rest areas
• Free water refill stations
• Hundreds of food vendors
• Wide beer selection & full bars
• Extensive restroom facilities (incl. flushing toilets)
• Free phone charging stations

Preferred Parking

Reserve a space in the preferred parking lot.

$99 + Fees

Any Line Shuttle Pass

Save a horse, ride a shuttle! Hop aboard the shuttle line of your choice and ride between any participating stop and the festival in comfort and style all weekend long. Available via Valley Music Travel. Festival passes must be purchased separately.

$70 + Fees

On Sale Payment Plan Details

• Put just $99 down for your order at checkout in September 2022, then divide the remaining balance over 4 equal payments due the 16th of every month through January 2023. 
• 5 payments total. This option is only available until September 30, 2022.

Oct - Dec Payment Plan Details

• Payment plan option available until December 31, 2022

• $99 down + 3 equal payments for orders placed in October 2022.
• $99 down + 2 equal payments for orders placed in November 2022.
• Choose $99 down OR 50% down + 1 more payment for orders placed in December 2022.

• Equal payments due the 16th of every month through January 2023.

All Payment Plans

• Payment Plans are available for all orders over $100 while supplies last!
• Only $3 fee per installment for payment plan. This will be added to your order at check out.
• You may pay in full if you do not want to use the payment plan.
• You must select the payment plan during the checkout process. If you miss this, you'll be charged in full. There will be no account adjustments.
• Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total.
• Automated monthly payments may take up to 72 hours to process.
• No refunds, cancellations or exchanges.
• Please note: Payment Plans for Hotel Packages vary; see Valley Music Travel for details. Payment plans are not available for Safari packages.

Missed Payments

• If your payment is declined, you will have a 10-day grace period to pay.
• If payment is not received by the 10th day after the initial charge is run, your order may be canceled at any time.
• Defaulting on payments will result in cancellation of your order and a $50 restocking fee. No exceptions. It’s your responsibility to check your credit card and bank statements for charges and manage your payment plan.
• Your order will not ship unless it has been paid in full.

FOR REFERENCE

July Advance Sale Payment Plan Details

• This sale ended in July.
• Put just $99 down for your order at checkout in July 2022 then divide the remaining balance over 7 equal payments due the 15th of every month through February 2023. 8 payments total. This option is only available until July 16, 2022.
• Starting August 1st, put $99 down at checkout in August 2022 then divide the remaining balance over 6 equal payments due the 15th of every month through February 2023. 7 payments total.

General Info

Your shipping address will default to your billing address at check out. You may change this in your Stagecoach AXS account after your purchase is complete until the update shipping deadline. You must do this for each individual order you place.

UPS Mail Innovations / Shipping Details

• Stagecoach will be shipping via UPS Mail Innovations.
• Your order will not ship unless it has been paid in full.
• Orders placed separately are shipped separately.
• An email with tracking information will be generated and emailed to you when your order is packed. Please also check your spam folder.
• Signature is not required for delivery.
• Orders unable to be delivered under any circumstances (lost/stolen/errors/forgot/dog scared the postman away/aliens/returned to sender) must be picked up at Will Call.
• Shipping fees will not be refunded for undeliverable orders.
• Orders will not be re-shipped/shipped twice under any circumstances.
• Orders “Returned to Sender” may choose a one-time reshipment offer for a fee of $15 up until our shipment cut off. Exceptions may apply. Absolutely no name changes allowed. Order must have arrived back to shipping sender before this option becomes available.
• Festival passes will be shipped in one complimentary commemorative package per wristband order (not per pass or wristband). The condition of the package is not guaranteed. Commemorative packaging is not considered part of the order and not utilized for non-admission items including Resort passes ordered separately.

Important Details

• $15 for Domestic or International Shipping & Will Call.
• The last day to update your shipping address is 2/10/23.
• Shipping will start in mid February and will take a couple months to complete. We appreciate your patience.
• Last day to place an order to be shipped is 4/10/23 for domestic and 4/3/23 for international.
• International customers will have the option to choose Will Call at time of purchase.
• For any questions about your order or If you have not received your order by 4/17/23, please contact AXS Order Support.
• Locker reservations are AXS mobile ID digital passes that will be sent to the AXS mobile app starting in the beginning of April.

Box Office / Will Call Location

Indian Wells Tennis Garden

78200 Miles Avenue, Indian Wells, CA 92210

Enter gate 4 off of Miles Ave.

• Orders assigned/changed/ending up at Will Call must be picked up at the Box Office.
• Orders at Will Call must be picked up by the original purchaser (the name on the account). Please keep that in mind when ordering. If the “ship to” name is different, the "ship to" name will NOT be able to pick up at will call. Both names must match.
• Absolutely No name changes allowed. No Alternative box office pick ups allowed. No exceptions.
• If you are picking up your order from Will Call, you must come to the Box Office before arriving at Stagecoach. You will be turned away if you arrive at the festival grounds without your wristband on your wrist.
• Government-issued photo ID and order confirmation are required for Will Call pick up.
• For Hotel Package guests, wristbands and shuttle passes will not be mailed in advance. All materials will be available for pickup at your HOTEL during designated Travel Package Check-In hours, which will be provided via email prior to arrival.

Dates / Hours

Wednesday, 4/26 – 9am-7pm

Thursday, 4/27 – 9am-10pm

Friday 4/28 – 9am-9pm

Saturday, 4/29 – 9am-6pm

Sunday, 4/30 – 10am-5pm