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Losing something is never fun, but Guest Services is here to help! The team has multiple ways to assist you in finding your lost stuff. See how to take preventative measures ahead of arriving or where to view found items in real time during and after the festival.

Property Tags

Find a set of property tags in your welcome pouch and after registering your tag(s), attach them to items like your keys, wallet or a bag.

If they’re ever lost and turned into Lost & Found, the Guest Services team will scan the unique code on the tag to promptly contact you that your item was found! Even after the festival is over, the tags keep working!

Didn’t receive a welcome box? Stop by the Lost & Found at the Mane Entrance to pick up a set of tags, while supply lasts. Find hours of operation in the FAQ below.

Protect Your Phone!

Register your phone and update your wallpaper with the provided lock screen. If it’s ever returned to Lost & Found, the team will scan the unique code on there to promptly contact you about your item! 

Register Your Phone

Lost & Found FAQs

  • Where is Lost & Found located?

    Lost & Found is located at the Main Entrance. Not down for the walk? Stop by any Info Kiosk to view items with a Guest Services team member. If you have your own mobile device, view items ONLINE ANYTIME on this page or on the Stagecoach App.

  • When is it open?

    Our on-site hours of operation during Stagecoach are: Thursday 11a-11p, Friday-Sunday 11a-1a, and Monday 8a-12p. Guests can view items ONLINE ANYTIME on this page or on the Coachella Mobile App.

  • What if I left the festival? How do I get my item back?

    If you missed us during our hours of operation, submit a claim for your item. Once we’ve verified ownership, you’ll receive a confirmation email with return options- in person pick up on festival show days or shipping if you’ve left town. Shipping costs will be at the owner's expense.

  • How updated is the inventory on Lost & Found?

    Items are added to the website as soon as they are turned in to our team. The website has the most up-to-date inventory we have received.

  • What if I found something at the festival? Where do I turn it in?

    Take found items to any Info Kiosk or directly to Lost & Found by the Main Entrance. Please DO NOT hand over items to random staff or guards. 

  • I see my item! How do I get it back?

    Submit a Claim for the item first. The Lost & Found team may ask for additional details to verify ownership. Once confirmed, you’ll receive an email to pick up your item or have it shipped! Shipping costs will be at the owner's expense.

  • What if I don't see my item on the website?

    We encourage you to submit an Alert (https://stagecoach.liff.app/#/alert) . If an item similar to yours is turned in, you’ll get a notification to check the website.

  • What if I think my item was stolen?

    We recommend filing a crime report with the Indio Police Department