Please email info@stagecoachfestival.com with any questions not addressed on this website.
AXS Order Support
For help with your order/account, please contact AXS order support:
https://support.axs.com/
Mon - Fri: 8am-10pm CST
Sat - Sun: 12pm-10pm CST
Live Chat available.
Security and safety are of the utmost importance. We work hand in hand with relevant city, state and federal law enforcement, fire and EMS agencies to help ensure the safety of our event. Because of those very same concerns, we are unable to publicly comment on any specific actions that are taken. Please visit our Health & Safety page.
Click here for the Coachella Valley 10-day weather forecast.
Please visit our Contact Page, and look under Press Inquiries.
Please visit our contact page for more information.
You can visit our company job listings here. We appreciate your interest.
Allowed:
Not Allowed:
Yes. Please visit our Lockers page for details.
Need a place to pump and store? We got you covered! B.Y.O.P. (Bring Your Own Pump) to select medical tents for an exclusive pumping & feeding space. All locations will have power for electric pumps as well as washing stations (non-potable water) with soap and sanitizing wipes. Refrigeration capabilities will be available in select medical tents in venue and in camping. (Exact refrigeration locations to be shared closer to the show, please check back.)
Check festival maps for medical locations.
In 2023, we’re accepting credit cards, and we’re thrilled to have American Express as our official payment partner.
Sorry, no umbrellas that block the view of other festival goers. You wouldn’t want someone with an umbrella blocking your view either, right?
You can bring a small parasol as long as you are courteous to other festival goers. Parasols will not deflect water as an umbrella does. Most parasols are made of paper and a light wood as bamboo not metal and water resistant material. If it falls into the dimensions of 23" long / 32" wide opened it's good. Also must be non-metal stemmed handle and scoping pole. Lightweight wood such as bamboo is ok.
Don’t give up. Our friends at Valley Music Travel provide official Travel Packages for Stagecoach, bundling Festival Passes with hotel accommodations and roundtrip shuttle transportation.
Please contact Valley Music Travel directly for all your Hotel Package, Shuttle or Safari camping questions.
888-833-1031
10AM – 6PM ET, Monday - Friday
If you are taking public transit, the nearest bus stop is in downtown Indio, about 3 miles from the venue. However, Valley Music Travel sells our Any Line Shuttle Passes to bring you on site all weekend. CLICK HERE for info.
Motorcycle parking is located in the same lot as ADA. Do not park in such a way that takes up an entire space for a single motorcycle.
Yes! Check the Parking Map posted a few days before the festival for exact location of the bike racks. Park at your own risk. Do not lock your bike against any fencing or unauthorized objects. It will be removed and considered surrendered.
Yes. We recommend that you try here.
AXS Order Support
For help with your order/account, please contact AXS order support:
https://support.axs.com/
Mon - Fri: 8am-10pm CST
Sat - Sun: 12pm-10pm CST
Live Chat available.
The last day to update your shipping address is February 10, 2023.
For help with your order/account, please contact AXS order support:
https://support.axs.com/
Mon - Fri: 8am-10pm CST
Sat - Sun: 12pm-10pm CST
Live Chat available.
For help with your order/account, please contact AXS order support:
https://support.axs.com/
Mon - Fri: 8am-10pm CST
Sat - Sun: 12pm-10pm CST
Live Chat available.
For help with your order/account, please contact AXS order support:
https://support.axs.com/
Mon - Fri: 8am-10pm CST
Sat - Sun: 12pm-10pm CST
Live Chat available.
For help with your order/account, please contact AXS order support:
https://support.axs.com/
Mon - Fri: 8am-10pm CST
Sat - Sun: 12pm-10pm CST
Live Chat available.
If you purchased insurance on your order please contact Allianz to inquire: customerservice@allianzassistance.com
AXS Premium Seats customer support is standing by for you. Visit support.axs.com and they will get right back to you. You can also call 7 days a week 8:00am-10:00pm CST at 888-929-7849. For more details and FAQs on Premium Seating, please click here.
Please bring your phone and we’ll scan the mobile ticket inside the email you receive from us. We will email a copy to you closer to the show. If you have any troubles, please contact lockers@stagecoachfestival.com
Yes! Please reach out to us by email at lockers@stagecoachfestival.com by the Friday before your festival weekend. We’d love to give another fan the opportunity to store their belongings.
No. You set your own combination.
Here’s Why:
All locks are removed from the lockers and returned for the $10 deposit at the end of each festival. All combinations are re-set to “0000”. The locks are placed in a bin and one is chosen at random when you check-in. You then personally create your own four-digit code for your Lock.